Returns can be made free of charge via a DHL ServicePoint within the 30-day cooling-off period. You may remove an item from its packaging and view it as you would in a store. Keep an article really new and with full content. Also view our return conditions. 1. Register your return Select your return items and choose to drop off. You can instantly search for DHL points in any zip code. You can drop off your return at all DHL ServicePoints, DHL Lockers and DHL neighborhood points in the Netherlands. Neighborhood points can be recognized by the names viaTim and Homerr. 2. pack your return. Put the items you want to return back in the packaging (with the stickers on it) and as much as possible in one box or bag. Preferably in a Wehkamp delivery box or bag, this way you help us complete your return faster. You don't have to print anything. 3. hand over your return You will receive a proof with your track & trace code. 4. your money back within 7 days After you have handed over your return, we will refund your money within a week. And if you have paid delivery costs because your order cost less than 40.-, we will also refund these to you.