Customer Service

Welcome,What can we help you with? Possible delay in delivery online order due to COVID-19We do everything we can to process and deliver your order as quickly as possible, in 96% of the cases you will receive it tomorrow, otherwise the next day. Keep an eye on when you can expect your order via track & trace. If you have not yet received a track & trace, but have received an order confirmation, please wait until we have processed your order.Ask your question at, we are available every Mon-Sat from 8:30 am to 6:00 pm and aim to respond within two hours.with an animal greeting,the Catuals Customer Support TeamCatuals B.V.Ravenswade 1103439LD Nieuwegein+31 (0)30-7857355 Catuals B.V. is registered with the Chamber of Commerce under the number:Chamber of Commerce: 82818495VAT: NL862614958B01