Customer Service

     

    Welcome to Catuals, how can we help you?

    We do everything we can to process your order quickly and carefully. In 96% of cases, your order will be delivered the next day. Otherwise, it will be delivered the day after that at the latest. You can use the track & trace feature to see exactly when your order is on its way. 

    Haven't received a tracking number yet, but you have received an order confirmation? Don't worry. That means we are still processing your order.

    📩 Questions?
    Feel free to send us a message at support@catuals.com or
    . Our team is available Monday through Saturday, 9:00 a.m. to 3:00 p.m., and we strive to respond within two hours.

    With warm regards,
    The Catuals Customer Service Team

     



    Contact details

    Catuals B.V.
    Sophialaan 5B
    3542 AR Utrecht, Netherlands

    📞 +31 (0)30 785 73 55
    📧 support@catuals.com
    Chamber of Commerce: 82818495
    VAT: NL862614958B01